Category
Operations
- July 23, 2026
Plumbing Business KPIs: The 10 Numbers That Predict Whether You Grow in 2026
The 10 plumbing business KPIs that actually predict growth in 2026 — speed-to-lead, call booking rate, CPL, LTV:CAC, review velocity, no-show rate — with benchmarks and sources.
- July 7, 2026
How to Reduce Plumbing No-Shows in 2026: Appointment Reminders That Keep the Job
No-shows quietly drain a plumbing shop's schedule. Automated SMS reminders cut them up to 38% — here's the reminder cadence, the ROI math, and the 2026 GHL setup.