Sewer Line Services Automation
Sewer-line work is the highest-ticket service most residential plumbing shops sell — $4K to $25K depending on length, method, and permitting. It’s also the work where customers shop hardest, because the price differences across methods (traditional excavation, pipe bursting, CIPP lining) are huge and confusing.
The shop that explains it clearly with photos and financing wins.
The sewer-line sales loop
- Drain call → camera inspection — tech runs the camera, identifies the break
- On-site option presentation — tablet shows 3 methods with photos + price ranges
- Branded quote PDF — emailed to homeowner with all 3 options + financing buttons
- Permit + municipal coordination — permit-status pipeline kicks in once approved
- Install + final inspection — photos uploaded, final SMS sent, review prompt fires
What ships
- Side-by-side sewer-line quote template (dig / pipe-burst / CIPP)
- Camera-inspection auto-attachment to the customer record
- Permit-status pipeline (applied → approved → inspected → closed)
- Per-stage homeowner SMS automation
- Financing integration on the quote PDF
- Post-install warranty registration